Privacy Policy

Effective Date: 07 June 2026

Welcome to Bharosak (“Bharosak”, “we”, “our”, “us”), a verification facilitation platform operated by Anvay Ventures, a proprietorship firm.

At Bharosak, we value your privacy and are committed to handling personal information responsibly, transparently, and securely. This Privacy Policy explains how we collect, use, process, store, and protect information shared with us through our website https://bharosak.com/ and related services.

By using Bharosak’s services, website, or submitting information to us, you agree to the practices described in this Privacy Policy.

1. ABOUT BHAROSAK

Bharosak is a consent-based verification facilitation platform that assists landlords, employers, businesses, fleet operators, and individuals in verifying submitted information and documents through authorized verification partners and publicly available or legally accessible data sources.

Bharosak is not a government authority, law enforcement agency, or official identification issuer.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

a) Requestor Information

Information submitted by the person initiating the verification request, including:

  • Full name

  • Mobile number

  • Email address

  • Business/organization name (if applicable)

  • Address and communication details

b) Candidate/Subject Information

Information related to the individual whose details are submitted for verification, including:

  • Name

  • Mobile number

  • Address

  • Identity documents

  • Driving licence details

  • Vehicle details

  • Bank account details

  • Other voluntarily submitted information

c) Uploaded Documents

Documents voluntarily uploaded or shared may include:

  • PAN card

  • Aadhaar card (preferably masked Aadhaar)

  • Driving licence

  • Voter ID

  • Vehicle Registration Certificate (RC)

  • Bank details/documents

  • Other supporting documents

d) Communication Records

We may maintain records of:

  • WhatsApp messages

  • Email communications

  • Customer support interactions

  • Verification authorization calls

  • Call recordings (where applicable

e)Technical Information

We may collect limited technical information such as:

  • IP address

  • Browser/device information

  • Website usage logs

  • Form submission timestamps

3. HOW WE COLLECT INFORMATION

Information may be collected through:

  • Website forms

  • Document uploads

  • WhatsApp communication

  • Email communication

  • Phone calls

  • Payment interactions

  • Verification requests submitted by requestors

4. PURPOSE OF DATA COLLECTION

We collect and process information for legitimate business purposes including:

  • Processing verification requests

  • Identity and document validation

  • Fraud prevention and security purposes

  • Customer communication

  • Consent verification and audit trails

  • Payment processing

  • Service improvement

  • Legal and compliance purposes

  • Dispute resolution

  • Record keeping

5. CONSENT AND AUTHORIZATION

Bharosak operates on a consent-based verification model.

The requestor submitting a verification request confirms that:

  • the submitted documents have been voluntarily provided by the concerned individual; and

  • lawful authorization/consent has been obtained for verification.

Additionally, Bharosak may independently contact the concerned individual through:

  • WhatsApp,

  • phone call,

  • OTP confirmation,

  • or other communication methods

to confirm authorization before processing the verification request.

Verification requests may be cancelled if consent or authorization is not confirmed.

6. CALL RECORDINGS

Calls made by Bharosak for customer support, verification authorization, compliance, training, quality assurance, or dispute resolution purposes may be recorded.

By continuing such calls, users acknowledge and consent to such recording and storage for legitimate business purposes.

7. THIRD-PARTY VERIFICATION PARTNERS

To facilitate verification services, Bharosak may process submitted information through authorized third-party verification service providers, API providers, payment providers, communication partners, and technology platforms.

These may include:

  • identity verification partners,

  • communication platforms,

  • payment gateways,

  • cloud storage providers,

  • analytics tools.

Bharosak does not control the independent privacy practices of third-party platforms.

8. DATA SHARING

Bharosak does not sell personal information.

Information may be shared only:

  • with authorized verification partners,

  • payment processors,

  • communication providers,

  • legal authorities where required by law,

  • or as reasonably necessary to provide services.

We may also disclose information:

  • to protect legal rights,

  • prevent fraud,

  • investigate misuse,

  • comply with lawful requests.

9. DATA STORAGE AND SECURITY

We implement reasonable administrative and operational safeguards to protect submitted information from unauthorized access, misuse, disclosure, or alteration.

However, no online platform or transmission method can guarantee absolute security.

Users are advised not to share unnecessary sensitive information.

10. DATA RETENTION

Bharosak retains information only for as long as reasonably necessary for:

  • service delivery,

  • compliance,

  • operational purposes,

  • legal obligations,

  • dispute handling.

Retention periods may vary depending on the nature of records and business requirements.

Bharosak reserves the right to delete or anonymize records after reasonable retention periods.

11. AADHAAR INFORMATION

Users are encouraged to share masked Aadhaar copies wherever possible.

Bharosak does not claim to be:

  • UIDAI authorized,

  • Aadhaar authentication agency,

  • or an official Aadhaar issuer.

Aadhaar-related information, where submitted voluntarily, is used only for identity support and verification facilitation purposes.

12. LIMITATION OF VERIFICATION

Verification results generated through Bharosak:

  • are informational in nature,

  • depend on available data sources and third-party systems,

  • may contain inaccuracies, delays, or limitations.

Bharosak does not guarantee:

  • authenticity,

  • completeness,

  • continuous availability,

  • or error-free verification results.

Users are advised to independently exercise judgment before making decisions based on verification reports.

13. USER RESPONSIBILITIES

Users agree:

  • not to misuse Bharosak’s services,

  • not to submit unauthorized or fraudulent documents,

  • not to use the platform for unlawful surveillance, harassment, discrimination, or illegal activities.

Users remain solely responsible for obtaining lawful authorization from individuals before submitting verification requests.

14. COOKIES AND ANALYTICS

Our website may use cookies, analytics tools, and similar technologies to:

  • improve user experience,

  • analyze website traffic,

  • enhance service performance.

Users may disable cookies through browser settings where applicable.

15. CHILDREN’S PRIVACY

Bharosak’s services are not intended for minors without lawful guardian involvement.

We do not knowingly collect information from children in violation of applicable laws.

16. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

Bharosak is not responsible for the privacy practices, policies, or content of third-party platforms.

Users should review respective third-party privacy policies independently.

17. CHANGES TO THIS PRIVACY POLICY

Bharosak may update or modify this Privacy Policy periodically.

Updated versions will be published on the website with revised effective dates.

Continued use of services after updates constitutes acceptance of the revised policy.

18. GRIEVANCE AND CONTACT DETAILS

For privacy-related concerns, complaints, or queries, users may contact:

Anvay Ventures
Brand: Bharosak
Website: https://bharosak.com/

Email: support@bharosak.com
Phone: [Insert Official Contact Number]

We will make reasonable efforts to address legitimate concerns within a reasonable timeframe.

19. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of competent courts located in India.

20. ACKNOWLEDGEMENT

By using Bharosak’s website or services, submitting information, uploading documents, or initiating verification requests, users acknowledge that they have read, understood, and agreed to this Privacy Policy.