Terms of Service

Effective Date: 07th June 2026

These Terms of Service (“Terms”) govern the use of the website https://bharosak.com/ and related services provided under the brand name “Bharosak”, operated by Anvay Ventures, a proprietorship firm (“Bharosak”, “we”, “our”, “us”).

By accessing, using, submitting information to, or availing services through Bharosak, you (“User”, “Requestor”, “Customer”) acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use Bharosak’s services.

1. ABOUT BHAROSAK

Bharosak is a consent-based verification facilitation platform that assists individuals and businesses in validating submitted information and documents through authorized verification partners, publicly available records, and legally accessible data sources.

Bharosak:

• is not a government authority,

• is not a law enforcement agency,

• is not an official identity issuer,

• does not issue government certifications or approvals.

Verification reports generated through Bharosak are informational in nature and intended to assist users in making independent decisions.

2. ELIGIBILITY

By using Bharosak’s services, users represent and warrant that:

• they are legally competent to enter into binding agreements;

• they are authorized to submit verification requests;

• they will use the services only for lawful purposes;

• they will comply with applicable laws and regulations.

3. SERVICES PROVIDED

Bharosak may facilitate verification-related services including, but not limited to:

• identity document verification,

• PAN verification,

• driving license verification,

• vehicle verification,

• voter ID verification,

• bank account validation,

• consent verification,

• document validation,

• related support services.

Services may evolve, change, or be discontinued without prior notice.

4. USER RESPONSIBILITIES

Users agree and undertake that:

A. Lawful Consent

They have obtained lawful authorization and consent from the concerned individual before:

• submitting documents,

• sharing personal information,

• initiating verification requests.

B. Accuracy of Information

All information and documents submitted are:

• accurate,

• voluntarily provided,

• not forged,

• not unlawfully obtained.

C. Lawful Usage

Users shall not use Bharosak for:

• unlawful surveillance,

• stalking,

• harassment,

• discrimination,

• blackmail,

• identity theft,

• fraud,

• unauthorized investigation,

• or any unlawful activity.

D. Restricted Activities

Users shall not:

• impersonate others,

• misuse reports,

• submit fake requests,

• attempt unauthorized access,

• interfere with platform operations.

5. CONSENT VERIFICATION PROCESS

Bharosak operates on a consent-based model.

Before processing verification requests, Bharosak may:

• send WhatsApp authorization messages,

• conduct phone verification,

• use OTP-based confirmations,

• maintain call recordings,

• request additional consent proof.

Bharosak reserves the right to:

• reject,

• cancel,

• suspend,

• or refuse verification requests

where consent or authorization is unclear, disputed, incomplete, or unverifiable.

6. CALLS AND COMMUNICATION RECORDINGS

Calls made by Bharosak for:

• verification authorization,

• customer support,

• quality assurance,

• training,

• compliance,

• dispute resolution

may be recorded and stored.

By interacting with Bharosak through phone or communication channels, users consent to such recording and storage for legitimate business purposes.

7. THIRD-PARTY VERIFICATION PARTNERS

Bharosak may use third-party verification providers, technology vendors, communication platforms, payment gateways, and API service providers to facilitate services.

Users acknowledge that:

• Bharosak does not own or control government databases,

• verification results depend on third-party systems and available records,

• third-party delays or inaccuracies may occur.

• Bharosak shall not be responsible for:

• inaccuracies,

• downtime,

• interruptions,

• errors,

• incomplete records,

• delays

originating from third-party systems or data sources.

8. LIMITATION OF SERVICES

Verification reports:

• are informational only,

• should not be treated as conclusive proof,

• do not constitute legal, financial, employment, tenancy, or investigative advice.

Users are solely responsible for independently evaluating verification results before taking any decision.

Bharosak does not guarantee:

• authenticity,

• accuracy,

• completeness,

• suitability,

• uninterrupted availability,

• or error-free services.

9. PAYMENT TERMS

Users agree to pay applicable charges before services are processed.

Payments may be collected through authorized payment gateways or approved payment methods.

Bharosak reserves the right to:

• · modify pricing,

• · introduce new charges,

• · revise packages

without prior notice.

10. REFUND AND CANCELLATION

Refund eligibility shall depend on the stage of processing.

Refunds may not be applicable where:

• verification has already started,

• third-party costs have been incurred,

• incorrect information was submitted,

• lawful consent could not be established after operational efforts.

Partial refunds may be considered in specific situations at Bharosak’s discretion.

Processing fees, payment gateway charges, or operational expenses may be deducted where applicable.

11. DATA PRIVACY

Use of Bharosak’s services is also governed by the Privacy Policy available on the website.

Users acknowledge that submitted information may be processed through:

• authorized verification partners,

• communication providers,

• payment processors,

• technology vendors

for legitimate service delivery purposes.

12. DATA STORAGE AND SECURITY

Bharosak implements reasonable operational safeguards for handling submitted information.

However, users acknowledge that:

• internet transmissions are not fully secure,

• no system can guarantee absolute security,

• users share information at their own discretion.

Users are advised not to share unnecessary sensitive information.

13. AADHAAR DISCLAIMER

Users are encouraged to submit masked Aadhaar copies wherever possible.

Bharosak:

• is not UIDAI authorized,

• is not an Aadhaar Authentication Agency,

• does not claim official Aadhaar authentication authority unless specifically stated.

Aadhaar-related information, where voluntarily submitted, is used only for supporting verification facilitation purposes.

14. INTELLECTUAL PROPERTY

All content, branding, logos, text, graphics, designs, and materials on Bharosak’s website are the intellectual property of Anvay Ventures unless otherwise stated.

Users may not:

• reproduce,

• copy,

• distribute,

• modify,

• commercially exploit

website materials without prior written permission.

15. SUSPENSION AND TERMINATION

Bharosak reserves the right to:

• suspend,

• restrict,

• reject,

• terminate

access to services without prior notice where:

• misuse is suspected,

• false information is submitted,

• unlawful activities are detected,

• these Terms are violated.

16. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Bharosak and Anvay Ventures shall not be liable for:

• indirect losses,

• consequential damages,

• business losses,

• reputational harm,

• data inaccuracies,

• third-party errors,

• verification delays,

• misuse of reports,

• user decisions based on reports.

Users use Bharosak’s services at their own risk and discretion.

17. INDEMNITY

Users agree to indemnify and hold harmless Bharosak, Anvay Ventures, its owners, employees, representatives, and partners from any claims, losses, liabilities, damages, or expenses arising from:

• unlawful use of services,

• unauthorized submissions,

• false information,

• consent disputes,

• misuse of reports,

• violation of these Terms.

18. PROHIBITED CLAIMS

Users shall not:

• misrepresent Bharosak as a government authority,

• misuse verification reports,

• falsely claim official certification,

• use services for illegal discrimination or unlawful profiling.

19. FORCE MAJEURE

Bharosak shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

• technical failures,

• internet disruptions,

• government restrictions,

• third-party outages,

• natural disasters,

• cyber incidents,

• communication failures.

20. MODIFICATIONS TO TERMS

Bharosak reserves the right to modify or update these Terms at any time.

Updated Terms shall become effective upon publication on the website.

Continued use of services after such updates constitutes acceptance of revised Terms.

21. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of India.

Any disputes arising out of or relating to these Terms or Bharosak’s services shall be subject to the jurisdiction of competent courts located in India.

22. CONTACT DETAILS

For support, grievances, or legal concerns, users may contact:

Anvay Ventures
Brand: Bharosak
Website: https://bharosak.com/

Email: support@bharosak.com
Phone: +91-8985704717

23. ACCEPTANCE OF TERMS

By accessing Bharosak’s website, submitting requests, uploading documents, making payments, or using any services, users acknowledge that they have read, understood, and agreed to these Terms of Service.